Secretaries (general)

Secretaries (general) use typewriters, personal computers or other word-processing equipment to transcribe correspondence and other documents, check and format documents prepared by other staff, deal with incoming and outgoing mail, screen requests for meetings or appointments, and perform a variety of administrative support tasks.

Skill level: Semi-skilled

Role Responsibilities

  • Checking, formatting and transcribing correspondence, minutes and reports from dictation, electronic documents or written drafts to conform to office standards, using typewriter, personal computer or other word processing equipment
  • Using various computer software packages including spreadsheets to provide administrative support
  • Dealing with incoming or outgoing mail
  • Scanning, recording and distributing mail, correspondence and other documents
  • Screening requests for meetings or appointments and helping to organize meetings
  • Screening and recording staff members' leave and other entitlements
  • Organizing and supervising filing systems
  • Dealing with routine correspondence on their own initiative

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